The need for program
management arises when organizations wish to manage multiple, complex
project-related work streams that span multiple functional units of an
organization; the net effect potentially having a large impact on the future
shape of the organization itself.
Program management manages complex and far reaching bodies of work
beyond the scope of project management.
At
Metamorphose Consulting, we specialize in the coordination of a number of
projects and their inter-dependencies so to realize benefits that could not be
achieved if the projects were run independently. In this regard, program
managers are not project managers. A
program manager acts as a risk manager, mitigating or minimizing the negative
impact one work-stream may have on another in order to maximize the net benefit
to the organization.
As a Fortune 100
company, Abbott Laboratories has a constant need to manage very complex
initiatives. Both during her Abbott
employment and currently as President of Metamorphose Consulting, Carol Killeen
assists Abbott Laboratories and its partners to coordinate these multi-prong
programs. Abbott’s initiatives commonly
combine software delivery, hardware delivery, new business models, new or
changed business processes, organizational structures, partners and
distribution channels which can occasionally, result in changes to the
capabilities of the organization as a whole.
Ms. Killeen’s skillset
is particularly adept in the role of the “face” of the program, and as such she
spends a major amount of her time communicating and establishing
connections. Her knowledge of Abbott’s
formal and informal channels of communication, make the services of
Metamorphose Consulting a competitive advantage for companies wishing to
integrate their product or service into Abbott’s Global ecosystem. Often a partnering company is not fully aware
of all the actors impacted within Abbott; use of Metamorphose Consulting’s
Program Management Consulting helps ensure that regular, timely and contextual
communications are made, to the entire team and beyond, using an effective
range of channels. Carol Killeen has
been referred to as “a life-force unto
herself”; everyone within the organization who is even lightly touched by
the program should be aware of who is the program manager; use of Metamorphose
Consulting’s Program Management Services will ensure high visibility and
success.
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